Effective Date: September 8th, 2023
At Milestone Experiences LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your data is secure. By using our website and services, you agree to the practices described in this policy.
2.1. Personal Information: When you register for an account on TripZinga, we collect personal information including your name, email address, and password. This information is necessary for account creation, authentication, and communication regarding your account.
2.2. Travel Data: As part of our service, you may input and store travel-related information such as destinations, dates, expenses, points programs, and alerts. This data helps you manage your travel plans, budget, and notifications effectively.
2.3. Usage Data: We collect information about how you interact with our website and services. This includes your IP address, browser type, operating system, device information, and usage patterns. This data helps us analyze and improve the functionality and user experience of our services.
2.4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website, personalize content, and analyze site traffic. Cookies are small data files stored on your device that help us recognize repeat visitors and gather information about how our services are used.
3.1. Account Management: Your personal information is used to create and manage your account, provide access to features based on your membership plan, and communicate with you regarding your account status, updates, and changes.
3.2. Service Improvement: We use usage data to understand how our services are utilized, identify areas for enhancement, and develop new features. This helps us improve the overall user experience.
3.3. Customer Support: We may use your personal information and travel data to provide customer support, respond to inquiries, and address any issues you encounter while using our services.
3.4. Marketing and Communications: With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our services. You can opt-out of these communications at any time by updating your preferences in your account settings or by contacting us.
3.5. Legal Compliance: We may use and disclose your information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This may include sharing information to protect the rights, property, or safety of TripZinga, our users, or others.
4.1. Third-Party Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing (e.g., Stripe), data analysis, and customer support. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
4.2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership and how it may impact your personal data.
4.3. Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations. This may include sharing information to protect the rights, property, or safety of TripZinga, our users, or others.
5.1. Retention Period: We retain your personal and travel-related data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain data longer if required to comply with legal obligations, resolve disputes, or enforce agreements.
5.2. Data Deletion: You can request the deletion of your account and associated data by contacting us at contact@tripzinga.com. We will process such requests in accordance with our data retention policies and applicable laws.
6.1. Security Measures: We implement a variety of technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.
6.2. Data Breach Notification: In the event of a data breach that compromises your personal information, we will notify you promptly and take appropriate steps to mitigate the impact of the breach in accordance with applicable laws.
7.1. Access and Correction: You have the right to access and correct the personal information we hold about you. You can update your account information directly through your account settings or by contacting us.
7.2. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. You can request this by contacting us at contact@tripzinga.com.
7.3. Data Deletion: You have the right to request the deletion of your personal data. We will process your request in accordance with our data retention policies and applicable laws.
7.4. Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails you receive or by contacting us.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
TripZinga operates globally, and your personal information may be transferred to, stored, and processed in countries outside of your country of residence. We take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@tripzinga.com.